Last updated: January 5, 2025

These Terms and Conditions (“Agreement”) govern your use of the services provided by KLOC SAS (“Company,” “we,” “us,” or “our”). By using our services or making a payment, you (“Client,” “you,” or “your”) agree to be bound by the terms and conditions set forth below.

  1. General Information

KLOC SAS is a company based in France, providing consulting and professional services to businesses. The company is registered under French law and adheres to applicable EU regulations. For any questions regarding these Terms and Conditions or our services, please contact us at support@kloc.me .

  1. Services Provided

KLOC SAS offers a range of consulting and professional services to companies. The specific details of the services offered will be outlined in the individual service agreement between KLOC SAS and the Client. The scope of services, pricing, and timelines will be specified in each agreement, which is governed by these Terms and Conditions.

  1. Payment Terms

Payments for services are sometimes processed through third-party payment processors. By proceeding with a payment, you agree to comply with the payment terms outlined at the time of purchase.

  • Payment Methods: We accept payments via credit and debit cards through our payment processor. Payment is typically due upon signing the service agreement or when the invoice is issued, unless otherwise stated.
  • Currency: Payments are processed in euros (EUR), unless otherwise agreed upon.
  • Late Payments: If payment is not made by the agreed-upon due date, KLOC SAS reserves the right to suspend or cancel services until payment is received. Any late payment may incur interest as permitted by applicable law.
  1. Cancellation, Refund, and Dispute Policy

For details regarding our cancellation, refund, and dispute policies, please refer to the following page: Cancellation, Refund, and Dispute Policy.

  1. Data Protection and Privacy (GDPR Compliance)

We are committed to protecting your personal data and ensuring your privacy in compliance with the General Data Protection Regulation (GDPR) and applicable French laws. The collection, processing, and storage of your personal data will be managed as described in our Privacy Policy.

  1. Liability and Disclaimers
  • Limitation of Liability: To the maximum extent permitted by law, KLOC SAS’s liability to the Client for any claim arising out of this Agreement shall be limited to the amount paid by the Client for the specific service that gave rise to the claim.
  • Force Majeure: KLOC SAS will not be liable for any delays or failure to perform any obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to force majeure events such as natural disasters, strikes, or disruptions in telecommunications or payment systems.
  1. Intellectual Property
  • Ownership: All intellectual property rights, including copyrights and trademarks, associated with the services provided by KLOC SAS remain the exclusive property of KLOC SAS, unless otherwise specified in the service agreement.
  • License to Use: KLOC SAS grants you a non-exclusive, non-transferable, revocable license to use the deliverables of our services solely for the purposes outlined in the service agreement.
  1. Governing Law and Dispute Resolution
  • Applicable Law: This Agreement is governed by and construed in accordance with the laws of France and the European Union.
  • Dispute Resolution: Any disputes arising from or in connection with this Agreement shall first be attempted to be resolved through amicable negotiations. If a dispute cannot be resolved amicably, the Client and KLOC SAS agree to submit the dispute to the competent courts of Paris, France.
  1. Amendments to Terms and Conditions

KLOC SAS reserves the right to modify or update these Terms and Conditions at any time. Any changes will be communicated to you in writing, and the updated version will be posted on our website. You will be deemed to have accepted any changes by continuing to use our services after the updated Terms and Conditions have been posted.

  1. Contact Information

If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:

KLOC SAS
102 Avenue des Champs Elysees, 75008 Paris, France
support@kloc.me 

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.